Empty box delivered instead of Rs 22k graphics card; customer wins Rs 10k compensation
Direct Source Verification:
This story is aggregated from The Times of India (timesofindia.indiatimes.com). Full reporting rights and copyright belong to the primary publisher.
Lovish Chadha, a frustrated customer, ordered a graphics card from Amazon but was shocked to find only an empty box upon delivery. After receiving no help from customer service, he escalated the issue by filing a complaint with the consumer commission. The commission ruled that b...
Lovish Chadha, a frustrated customer, ordered a graphics card from Amazon but was shocked to find only an empty box upon delivery. After receiving no help from customer service, he escalated the issue by filing a complaint with the consumer commission. The commission ruled that both the seller and Amazon were accountable, ordering a full refund plus compensation for the distress and legal fees incurred, with a 45-day compliance timeframe.
Original Source
https://timesofindia.indiatimes.com/legal/news/customer-receives-empty-box-instead-of-rs-22440-graphics-card-amazon-and-seller-held-liable-commission-orders-refund-rs-15000-compensation-and-legal-costs/articleshow/135485994.cms
